Introduction

Welcome to ClearView EHR, LLC. We are committed to protecting the privacy and security of our users' information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through our Hospice EHR software and website.

Information Collection

We collect both personal and non-personal information from our users. Personal information may include, but is not limited to, your name, email address, and phone number. Non-personal information includes data like browsing activity and device information. This information is collected through various means, such as when you enter information into our forms or via cookies and other tracking technologies.

Use of Information

The information we collect is used to provide and improve our services, communicate with you about our products, and comply with legal obligations.

Data Sharing and Disclosure

Your information will not be shared with third parties except as required by law, as necessary for service provision, or with your consent. We may also disclose information in response to legal processes or to protect our rights and property.

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions

The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (888) 926-9025.
You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@clearviewehr.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at support@clearviewehr.com.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our measures include data encryption and secure storage practices to protect against unauthorized access, alteration, disclosure, or destruction of your information.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You have the option to accept or decline cookies through your browser settings.

Policy Changes

We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on this page and revise the updated date at the top of this policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us at support@clearviewehr.com .

Compliance with Laws

This policy is crafted in compliance with applicable laws and regulations, including HIPAA. We are committed to protecting the privacy and confidentiality of health information.